Privacy Policy

1. Who we are

autoorepair.com, sole proprietor (PE), EDRPOU 14836199, Office 305, Business Center "Horizon", 42 Khreshchatyk Street, Kyiv, 01001, Ukraine; contact@autoorepair.com; +380 668 241 2735. Provider details are published under Закон України «Про електронну комерцію» від 03.09.2015 № 675-VIII.

2. Data we collect

• Name, phone, email and message text sent via contact or lead forms.
• Technical data: IP address, device, browser, cookie identifiers and analytics events.

3. Purposes, cookies and sharing

Form data is used to answer enquiries and handle complaints; technical data keeps the site working and secure. The basis is your consent, withdrawable at any time, under Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI.

Non-essential cookies and analytics run only after opt-in (Закон України «Про електронні комунікації» від 16.12.2020 № 1089-IX; Закон України «Про захист персональних даних» від 01.06.2010 № 2297-VI). Data goes only to processors acting on our instructions and to authorities where law requires; we keep it no longer than needed and protect it with access control and encryption.

4. Your rights

You may request access, correction, deletion, restriction or portability, object to processing or withdraw consent at contact@autoorepair.com, and complain to the Ukrainian Parliament Commissioner for Human Rights.

5. Complaints and advertising

Consumer claims: contact@autoorepair.com, +380 668 241 2735 (Закон України «Про захист прав споживачів» від 12.05.1991 № 1023-XII); unresolved disputes may go to the State Service of Ukraine for Food Safety and Consumer Protection. Commercial statements follow Закон України «Про рекламу» від 03.07.1996 № 270/96-ВР.